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Apprentice Office Services Administrator Ashtons Legal

Our Office Services & Facilities teams are in place to support the daily running of the office. Our team is responsible for delivering all front of house, postal & admin services in all locations. Our team have Health & Safety, Manual Handling & First Aid responsibilities. You will be expected to take on these duties, with the necessary training.

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Closing date: 01 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday 0900 – 1700 (sometimes will be required to work 0830 – 1630 or 0930 – 1730, however this will be agreed with you in advance)

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    05 Dec 2022

  • Date posted

    27 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

The Central Admin Service is a central hub in place team provide invaluable admin support to our divisions.

On a day-to-day basis, you will be responsible for:

Post Services
• Sorting incoming post, scanning and distributing the post to the correct teams and groups
• Preparing outgoing post ready for collection at the designated time
• Franking of our mail, making sure all couriered and DX items are signed for and dealt with correctly
• Ensuring that any cross office post is ready for collection at the designated time
• Resolving, as far as possible, the owner of any unclaimed mail

• Providing photocopying and binding services when requested to all the teams, taking ownership of each reprographics job produced and ensure end users are informed about the production of their work and that deadlines are met. Quality checking all work completed
• Scanning of all documents, including the preparation of electronic and hard copy court bundles and bibles
• PDF Amendments

Filing, Archiving and Retrieval
• Assisting the team with archiving; sending and retrieving boxes as needed
• On occasion, you may be asked to assist with file destruction at our site in Gorse
• Document management including the maintenance and timely updating of paper files and appropriate online filing systems; creating electronic files on the relevant systems where this isn’t in place

Office Services
• Maintaining sufficient stationery supplies and their distribution to each office at the request of the location based Office Services Assistant

Reception Duties
• Providing reception duties for client meetings, including organising refreshments for meetings when necessary
• Ensuring equipment required for client and internal meetings is set up and tested ahead of time

It may be necessary to update tasks and responsibilities and introduce new processes from time to time.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administration qualification
Training on site


What is the expected career progression after this apprenticeship?

Progression to non-apprentice role within the team, and possibility of career progression of other roles that become available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English and Maths (Grade Grade Level 2/C/4) Desired

About the employer

At Ashtons Legal, we know that we would not be successful without an engaged and inspired workforce. We are always on the lookout for people who will add value to our business – whether you are a lawyer or a member of our support teams – and once you’re here, you can be certain we will invest in you. We are a firm that is proud to support many employee-founded groups, such as the Diversity and Inclusion group and the Health and Wellbeing group. We are also an official Endometriosis Friendly Employer. For us, it is not just about having a job – it is about having a career. This is where you come in. If you are enthusiastic, driven, compassionate, and an expert in what you do, we’d love to hear from you.


Ashtons Legal


The Long Barn

Fornham Business Court

Bury St. Edmunds

IP31 1SL

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Training provider



The Apprenticeship Team

01284 788005

Apprenticeship standard

Business administrator

Level 3 (A level)

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