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Trade Counter Apprentice SHEFFIX LTD

Sheffix Ltd, Builders Ironmongery Supplies, located close to Sheffield city centre, easily accessible via public transport links although someone in the local/surrounding area would be preferred. We have a vacancy for a trade counter apprentice suited to someone who is a people person and enjoys working in an unconventional customer focused role.

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Closing date: 04 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday between 7.30am - 4.30pm. Holiday entitlement: 28 days. These include 8 Bank Holidays, staff must keep 5 days for shut down at Christmas. Holidays are based on 1st Jan to 31st December.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    25 Oct 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties to include:

  • Trade counter and telephone sales
  • Providing customers with advice and guidance
  • Dealing with payments
  • Purchasing
  • Stock control
  • Key cutting
  • Additional duties as required for the role
  • Candidates must have the ability to assemble small lock cylinders by hand, this involves using very small components and a great deal of concentration
  • A knowledge of using Sage Line 50 software would be an advantage but not essential as full extensive training on products and procedures will be provided

What training will the apprentice take and what qualification will the apprentice get at the end?

Qualification: L2 Customer Service Practitioner Apprenticeship Standard:


  • Apprentice showcase
  • Practical observation
  • Professional discussion

College attendance: Training will be delivered in the workplace with minimum of 6 hours off-the-job training hours per week.

What is the expected career progression after this apprenticeship?

Additional training as required for the role and personal development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Number skills, Team working


GCSE or equivalent English and Maths (Grade 4 and above or equivalent) Essential

About the employer

Sheffix Ltd is an independent supplier of Architectural Hardware. We provide our customers with high quality ironmongery and supply a great range of fixings, sealants, adhesives, and fillers.






S1 4ST

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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