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ICT Support Apprentice APOLLO TECHNOLOGY SOLUTIONS LTD

We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Azure Cloud Support Specialist apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Dec 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

    £12,000 - £15,000 per annum

  • Working week

    Monday to Friday, 08:30 - 17:00.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    02 Jan 2023

  • Date posted

    21 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000100271

  • Positions

    1 available

What will the apprentice be doing?

  • Answering phone calls and emails relating to support queries
  • Work through tickets that have been assigned and support the IT support team with queries
  • Updating internal systems - Accurate updates on tickets and other systems to help you and others in the workplace
  • Customer site visits for IT set up and maintenance tasks
  • Time keeping - Arrive at the office or customer site in plenty of time to start work promptly, if booked on remote work be ready to start on time
  • Own Calendar - Check calendar in plenty of time to know what the following week has in store

What training will the apprentice take and what qualification will the apprentice get at the end?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premises and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

What is the expected career progression after this apprenticeship?

The apprentice will be considered as a real team member, and they will be able to make a real impact in the company growth in terms of IT.  After successful completion of the apprenticeship, the apprentice will be offered a permanent position if we are the right fit for each other.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.  To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

Apollo Technology is a privately owned company established in January 2010.   We are based in Radstock, near Bath where we have brand new bespoke offices and workshop. We provide IT solutions to schools and education centres, as well as businesses usually within a 40-mile radius of Radstock.

Employer

APOLLO TECHNOLOGY SOLUTIONS LTD

Address

1 -2 Ludlow Court

Frome Road

Radstock

BA3 3FX

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Dec 2022