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IT Support Apprentice HARRAP COMPUTER SYSTEMS LIMITED

The role involves working as part of a small dynamic team supporting primarily Primary level schools with all their computing needs.  The role involves deployment of software and educational programs, repair and maintenance of hardware, subsequent installation of hardware, support for schools both onsite and remote.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

    £12,000 - £14,000 per annum.

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    03 Jan 2023

  • Date posted

    19 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000099481

  • Positions

    2 available

What will the apprentice be doing?

  • Providing 1st line support to company users by responding to incidents logged by phone, email and self-service
  • Monitoring of alarms and notifying the relevance personnel accordingly
  • Undertake daily system maintenance tests of all IT systems to confirm system health, ensuring any test failures are appropriately logged, and escalated, in line with documented procedures
  • Building and configuring a range of laptops, PC’s and Mac's in adherence with our build procedures
  • Maintaining office IT facilities
  • Involved in configuration, installation and setup of systems at customer sites
  • Participating in team meetings

What training will the apprentice take and what qualification will the apprentice get at the end?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

What is the expected career progression after this apprenticeship?

Develop knowledge and career continuously building with in the team long-term. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Team working

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.  To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

HARRAP IT is a family run Hampshire-based business offering a support-focused IT service to schools. Continuously growing and developing, we have successfully developed a network environment that is designed, from the ground up, for schools. The network is a super-fast, reliable and a secure system.

Employer

HARRAP COMPUTER SYSTEMS LIMITED

Address

Unit 4 Moorside Place

Moorside Road

Winchester

SO23 7SS

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022