Crew Member Apprenticeship McDonald's - Southend - High St - Seafront - 0016 - F

Every McDonald's customer should have a brilliant experience each time they visit. As an Apprentice Crew Member, you'll make it happen! Get trained to the highest standards in food preparation and hygiene, and work towards your Level 2 Hospitality Team Member Standard.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Apr 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

  • Working week

    Whilst you will have a rota including a variety of shifts, including evenings and weekends you might also be asked to work additional hours outside of this at short notice. Exact shift to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    22 Apr 2023

  • Date posted

    19 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000099133

  • Positions

    2 available

What will the apprentice be doing?

As an Apprentice Crew Member, you'll quickly become part of a team, or 'Crew', that works together to provide the best, quick service, and a great family restaurant experience. If you've visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role.

You'll be working in our fast-moving, high-energy environment and we're looking for a genuine smile plus an ability to connect with customers!

What your apprenticeship will offer:

  • You'll work towards a Level 2 Hospitality Team Member Standard - which is equivalent to 5 GCSES!
  • You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Skype
  • The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours
  • You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment
  • They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments

What your role will involve:

When working in a McDonald's restaurant, you will have to do a number of regular tasks, many which follow set procedures. Your tasks will include:

  • Preparing every customer's food and drink to a gold standard
  • Making the customer's experience special - adapt to each customer's needs, be patient and welcoming
  • Keeping up to date with knowledge on our food and promotions
  • Completing tasks and activities in line with training/SOCs, company guidelines and management direction
  • Adhering to McDonald's standards of quality, service and cleanliness and following all workplace safety, security, and food hygiene procedures
  • Taking responsibility for your training in all areas, looking for opportunities to improve and develop
  • Following the 'Fix Up, Work Sharp' guidelines and taking pride in your personal appearance

Benefits:

  • Holiday pay
  • Pension scheme
  • Flexible working
  • Free staff meals and employee discounts on selected McDonald's food
  • Opportunities for training and development
  • Discounts at major high street retailers
  • Exclusive employee competitions
  • Uniforms
  • Service awards

At McDonald's you'll be working towards your Hospitality Team Member Level 2 Apprenticeship over the course of 15 months.

Being you at McDonald's:

Our customers come from all walks of life and so do we. We are proud of our McFamily which includes people from a wide variety of backgrounds, all offering something unique to our company. If you share our passion for delivering great customer experience, you will find a home at McDonald's!

If you feel you can already demonstrate, or quickly learn the above skills, start your apprenticeship journey, and apply today!

What training will the apprentice take and what qualification will the apprentice get at the end?

Hospitality Team Member Level 2 Apprenticeship. Functional Skills in maths and English.

What is the expected career progression after this apprenticeship?

Once you've successfully completed this apprenticeship there are many opportunities to develop and have a rewarding career, with progression opportunities into Supervisor and Management roles.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

Please note: This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

About the employer

We opened the doors of our first UK McDonald's restaurant in 1974. Now, in over 1,250 UK restaurants, we serve millions of customers, create jobs and provide opportunities to local people and businesses. A lot of that is down to the hard work of our franchisees: the people who believe in our brand enough to take on their own slice of it.

Employer

McDonald's - Southend - High St - Seafront - 0016 - F

Address

McDonald's (High St - Seafront)

SS1 1JF

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Apr 2023