Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Admin Apprentice DNS ACCOUNTANTS LTD

You will be responsible for contacting individuals and or businesses that have enquired about services. In most cases, you will make contact via telephone in order to qualify them. Your aim will be to ensure that the Sales Team is provided with a high volume of good quality leads that meet our sales criteria.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    23 Dec 2022

  • Date posted

    20 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Contact businesses and individuals by telephone to promote various DNS Group Service
  • Compliance services, accountancy software, umbrella company, tax consultancy, accountancy franchise and other business services
  • Explaining an overview of the services offered
  • Deliver a sales pitch to the business owner individual
  • Adjust sales pitch to meet needs of specific business owner individuals
  • Obtain and Confirm business owner information including
  • Record business owners’ reaction and feedback to help
  • Answer telephone calls from business owners
  • Record call details in a database and provide regular reporting of call progress statistic
  • Schedule appointments for business development team to meet prospective clients and book meetings into their calendars
  • Email meeting confirmations to business owners/ individuals and make warm up calls before meeting
  • Obtain contact details of potential clients from sources including telephone directories and purchased lists
  • Attend exhibitions that DNS Group companies take part in
  • Having a good understanding of DNS Group Businesses, agree suitable course of action for any sales process and implement the agreed action plan

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

  • Work towards gaining a full Level 3 Business Administrator standard
  • Employee Rights and Responsibilities (ERR)
  • Skills, Knowledge, and Behaviours
  • End-Point Assessment (EPA)
  • Functional Skills in English, maths, and ICT (if required)
  • Other training will be provided by the employer as required to enable the fulfilment of the job role

What is the expected career progression after this apprenticeship?

To be discussed during the interview.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills


GCSE or equivalent Maths (Grade 4-9) Essential
GCSE or equivalent English (Grade 4-9) Essential

About the employer

DNS group is an award-winning accountancy and tax firm established in 2005. They were ranked 75th by Accountancy Age for Top 50+50 Accountancy Firms 2021 in the UK. DNS services more than 7,000 clients with 14 different locations across the UK, making it a truly national brand. The focus on providing excellent client experience along with innovative and effective accounting solutions has helped in growing. DNS works with businesses, private clients, and property investors on a wide spectrum of tax issues, help them stay compliant with HMRC, build wealth, and manage succession planning. Their future vision is to become the most innovative, technology driven firm and being the first choice for accounting and tax services.




D N S Associates, D N S House, 382 Kenton Road



You must have JavaScript enabled to view a map of the location


Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022