Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Level 3 Customer Service Apprentice Legal UK Services Ltd

An exciting opportunity to join a fast-growing company within the legal industry with lots of progression opportunities. Apply Today!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jan 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

    £6 per hour

  • Working week

    37.5 hours per week, shifts to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    15 Months

  • Possible start date

    30 Jan 2023

  • Date posted

    18 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000099024

  • Positions

    1 available

What will the apprentice be doing?

Our apprentice will be an integral part of the business, working with Solicitors, Company Directors, Heads of department and all team members offering them support with day-to-day tasks.

Your daily duties will include but not be limited to:

  • Talking to customers and prospective customers on the phone
  • Making and receiving calls
  • Delivering great customer service
  • Providing office support including customer and employee support
  • Keeping well organised files and records of business activity
  • Researching company data and archived reports

Benefits include:

  • 4pm finish on a Friday
  • Close to public transport
  • Nice working atmosphere
  • Work with solicitors and directors and wide range of people – technology based

Salary will be reviewed after 3 months and potentially increased to £8 per hour.

What training will the apprentice take and what qualification will the apprentice get at the end?

Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating. On completion of this 15 month apprenticeship you will have achieved: Level 3 Customer Service Specialist and if required Functional Skills.

What is the expected career progression after this apprenticeship?

Career development to paralegal.


Requirements and prospects

Desired skills and personal qualities

IT skills, Customer care skills, Team working

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

About the employer

Legal UK Services Ltd are a dedicated team of experts fighting for the rights of consumers, when they have been mis-sold a financial product or treated unfairly by their bank(s). We only undertake this type of work, allowing us to be technical professionals at investigating and negotiating financial mis-selling complaints. We operate a no win, no fee basis, which allows our clients to bring justice with no upfront costs.

Employer

Legal UK Services Ltd

Address

14 Edward Court

Broadheath

Altrincham

WA14 5GL

You must have JavaScript enabled to view a map of the location


Training

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Apprenticeship standard

Customer service specialist

Level 3 (A level)


Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jan 2023