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Shift Leader Apprenticeship SPLENDID RESTAURANTS (HARLAND) LIMITED

KFC are looking for an experienced and dedicated individual to join their team. If you fancy taking on the challenge and joining a global brand, read on!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Jan 2023

Apprenticeship summary

  • Annual wage

    £14,040.00

  • Working week

    30 hours per week minimum, shift work. Exact shifts to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    11 Jan 2023

  • Date posted

    19 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000098847

  • Positions

    1 available

What will the apprentice be doing?

As a Team Leader with KFC, you will be supporting the restaurant management team with the day-to-day running of the restaurant.

You will help to build and run a team that cares about quality and consistency in customer service and lead by example, ensuring that your restaurant is excelling and exceeding monthly sales targets.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in the workplace, ideally in a hospitality or retail environment, with a proven track record of improving guest experience.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Daily training of staff to ensure your team are working to the best of their abilities
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the management team to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You'll have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

Benefits

In return for starting your apprenticeship with us, you will receive:

  • A competitive hourly salary
  • Quarterly performance-based bonus
  • Pension contribution scheme
  • 25% Staff discount
  • Income protection scheme
  • 28 days holiday (including bank holidays) with increased holiday entitlement the longer you are with us
  • Benefits plans with options including gym memberships, health screening and travel insurance

Alongside your day to day work and training, you will be working towards your Hospitality Supervisor - Outlets L3 standard qualification which will be delivered through a blended social learning experience. This includes but is not limited to 1-to-1 visits from your regional trainer, self-study, and remote visits.

The apprenticeship is a structured, learner and employer focused development programme which is designed to support you on your chosen career path. Once you are signed up onto the apprenticeship programme, you will be able to get students discounts through an NUS card and you will be earning money while studying towards a nationally recognised qualification.

At KFC you will be working towards a Hospitality Supervisor Outlets Level 3 Apprenticeship standard over the course of 15 months.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Hospitality Supervisor - Outlets Level 3
  • Functional Skills in maths and English

What is the expected career progression after this apprenticeship?

Ongoing training and development within KFC as well as through the apprenticeship training programme.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

Our world-famous chicken restaurant brand all started with one cook, Colonel Harland Sanders, who created a finger lickin' good recipe more than 75 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen.

Employer

SPLENDID RESTAURANTS (HARLAND) LIMITED

Address

Elgar Retail Park

WR3 8HP

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Jan 2023