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Hull City Council - North Locality - Office Apprentice Kingston upon Hull City Council

The North Locality Children's Centre have an opportunity for an apprentice to join their team to provide an efficient, accurate and responsive professional practice customer focused administration support to Children and Families Services ensuring compliance with procedures to support the delivery of efficient front-line services.

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Closing date: 02 Dec 2022

Apprenticeship summary

  • Annual wage

    £9,279.88

    Paid monthly, last working day of the month.

  • Working week

    Monday to Friday, working hours to be agreed.

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    19 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000098771

  • Positions

    1 available

What will the apprentice be doing?

Main duties:

  • To ensure excellent customer service meets customer promises and service standards of Adult, Children and Families by providing a high quality and efficient general administration support service
  • Assist with a range of administration duties involving highly sensitive and confidential information requiring initiative
  • Maintain specific databases, inputting and extracting data, maintain up to date accurate and quality data on appropriate systems

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Public Service Operational Delivery Officer Apprenticeship Standard:

  • Level 2 Award in Operational Delivery (Principles) and a Level 3 Certificate in Operation Delivery (Advanced)
  • Functional Skills in maths and English
  • Regular training and development sessions to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

Potential future job opportunities for the successful candidate with Hull City Council.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Number skills, Analytical skills, Team working, Good Interpersonal skills

Qualifications

GCSE or equivalent Maths and English (Grade C/4 or above) Desired

Things to consider

The ability to maintain confidentiality. You will need to be committed to completing the apprenticeship.

About the employer

Hull City Council’s Children & Families Services are looking to appoint an apprentice to join their friendly team at The North Locality Children's centre. They are looking for someone to assist with a range of Administration duties supporting the delivery of frontline Children and Families Service. Due to the sensitive nature of our work the desire to protect and safeguard vulnerable children and young people is desirable, the data protection of our clients and their information is essential.

Employer

Kingston upon Hull City Council

Address

21St Avenue

Hull

HU6 8HS

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Training

Training provider

KINGSTON UPON HULL CITY COUNCIL

Contact

Business Engagement Team

business.engagement@hullcc.gov.uk

01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

Before you apply

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