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Apprentice Freight Forwarder Geodis FF United Kingdom Ltd

Geodis have an exciting opportunity to work as part of the Operations team based in the Birmingham office - The Apprentice Forwarder will be responsible for the delivery of an effective and efficient service to the business and to the Operations Department and complete the International Freight Forwarding Specialist level 3 standard qualification.

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Closing date: 29 Nov 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, between 09:00 - 17:30

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    05 Dec 2022

  • Date posted

    18 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Working as part of the Operations team based in the Birmingham office, the Apprentice Forwarder will be responsible for the delivery of an effective and efficient service to the business and to the Operations Department.

Reporting to the Branch Manager - Freight Forwarding
Full time, 5 days
Duties include:

  • Provide admin and operational support to Operations Department, allowing supervisor to pass operational work back to branch
  • Work closely with internal and external customers
  • Use of Next Gen/MS office as requested
  • Invoicing and job costing
  • Customs entries
  • Assist in all aspects of the operation where/when required
  • Focus on customer service
  • Regular customer communication / meetings and business reviews
  • Ensure all reports including internal and customer specific are completed within the deadline
  • Resolve queries from customers and suppliers
  • Operate within companies QA system
  • Any other tasks as directed by their supervisor or line manager
  • Admin as required
  • Ensure best practice models are adopted throughout the department
  • All other tasks as requested by management

What training will the apprentice take and what qualification will the apprentice get at the end?

The qualification you will receive from this apprenticeship is International freight forwarding specialist level 3.

  • On-the-job training delivered by the employer
  • Allocation of an apprenticeship delivery coach who will carry out:
  • Regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 20% off the job training activities
  • Quarterly formal progress review meetings; identifying learning achievements and next steps

What is the expected career progression after this apprenticeship?

Guaranteed position on successful completion of apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working, Self -motivated


GCSE or equivalent Maths and English (Grade A*-C/ 4-9) Essential

About the employer

Freight Forwarding supplies and combines freight services, information management and added value into integrated solutions. As part of the GEODIS Group, Freight Forwarding supports GEODIS capacity to offer customers one partner to solve their supply chain challenges worldwide. The business development function is the commercial driver of our growth. The purpose of the department is to win, retain and develop profitable clients. The commercial & business support functions are accountable for specific support activities to GEODIS Freight Forwarding commercial owners in business development, product and operations.


Geodis FF United Kingdom Ltd


Unit 3120

Park Square

Solihull Parkway

B37 7YN

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Training provider



Seetec Outsource Training and Skills


Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Before you apply

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