IT Technician Apprentice (DCP Total Solutions) DCP TOTAL SOLUTIONS LIMITED

Estio Training have an exciting new opportunity for an IT Technician Apprentice with DCP Total Solutions, an IT Company based in Dewsbury.

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Closing date: 01 May 2023

Apprenticeship summary

  • Annual wage

    £11,440.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    17 Months

  • Possible start date

    08 May 2023

  • Date posted

    15 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000097924

  • Positions

    1 available

What will the apprentice be doing?

  • Serving as the first point of contact for IT support within the organisation
  • Installing, configuring and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues.
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software, alongside vital update patching of devices
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • Installation and maintenance of client Office 365 services

What training will the apprentice take and what qualification will the apprentice get at the end?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business

What is the expected career progression after this apprenticeship?

  • The role offers long term security and the opportunity to progress into a permanent position

Requirements and prospects

Desired skills and personal qualities

Organisation skills, Problem solving skills, Knowledge of Windows, Mac, Linux, UNIX operating systems, Working well under pressure, Technical documentation skills, Interpersonal skills

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

DCP offer an extensive range of professional IT, Telecoms and Cabling solutions to a range of small to medium businesses around Yorkshire. Our skilled and qualified engineers both supply and implement a range of computer and telephony systems to suit any business need. We also provide specialised CCTV and network cabling services along with a comprehensive range of computer repair and maintenance services.

Employer

DCP TOTAL SOLUTIONS LIMITED

Address

UNIT J4

BRIDGE INDUSTRIAL ESTATE

MILL STREET EAST

WF12 9BQ

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Training

Training provider

ESTIO TRAINING LIMITED

Contact

Saajan Sehajpal

saajan.sehajpal@estio.co.uk

01133500333

Apprenticeship standard

Information communications technician

Level 3 (A level)


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