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Customer Service / Receptionist Apprenticeship HUSSAIN SOLICITORS LTD

This is a fantastic opportunity to work and gain valuable experience in a busy solicitor's office based in Birmingham. Duties will be varied and will encompass a range of customer service and administrative duties.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Dec 2022

Apprenticeship summary

  • Annual wage


    The company will review wages at regular intervals throughout the apprenticeship

  • Working week

    Monday to Friday, 9am - 5pm.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    21 Dec 2022

  • Date posted

    14 Oct 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering telephones and dealing with enquiries in a timely and professional manner
  • Update internal computer systems, logging information
  • Writing and sending emails / correspondence
  • Organising and managing client files#
  • Data entry
  • Organising meetings
  • Work with police
  • Reception duties
  • Plus much more

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner standard.

Teaching and learning the skills, knowledge, and behaviours.

What is the expected career progression after this apprenticeship?

The company will look to provide long term career development upon successful completion of this apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Customer care skills, Initiative, Non judgemental, Organisation skills


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Math (Grade 4/C or above) Essential

Things to consider

Have you checked the location / pay and hours prior to applying?

About the employer

Solicitors based in Birmingham.




481 Coventry Road

B10 0JS

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Dec 2022