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Apprentice Receptionist Quinton Park Medical Centre

Excellent opportunity to get customer service training for a GP Surgery, including reception work and office work. This will be a golden opportunity to get your foot in the door within the NHS.

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Closing date: 18 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    30 hours per week, Mon – Fri 7.00 – 12.00, Mon, Wed, Fri 14.00 – 18.00

    Total hours per week: 33

  • Expected duration

    12 Months

  • Possible start date

    03 Jan 2023

  • Date posted

    17 Oct 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Reception cover
  • Telephone queries/bookings
  • Filing of documents
  • Face to face contact with patients
  • Dealing with e-mails
  • Typing of documents

What training will the apprentice take and what qualification will the apprentice get at the end?

  • NVQ Level 2 in Customer Service
  • Functional skills in maths and English
  • Employment rights and responsibilities

What is the expected career progression after this apprenticeship?

Excellent career opportunity for the right candidate depending on attitude and performance during the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Non judgemental, Patience, Reliable


GCSE or equivalent English Language (Grade 4 (C)) Essential
GCSE or equivalent Maths (Grade 4 (C)) Essential

Things to consider

Need to be able to deal with demanding patients

About the employer

Small friendly GP Surgery based in the Cheylesmore area of Coventry.


Quinton Park Medical Centre


51 Quinton Park




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Training provider



Sharon Barker

02476 791742

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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