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IT Technical Support Apprenticeship HARRAP COMPUTER SYSTEMS LIMITED

This is an exciting opportunity to join our busy helpdesk. You will work with a team of engineers offering customer to our varied client base. The role includes Cloud Support, Networking and elements of hardware build.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    Monday to Friday. 08:30-17:00.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    13 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000096938

  • Positions

    2 available

What will the apprentice be doing?

We are looking to recruit an IT Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. As an IT Technician Apprentice your main roles and responsibilities will include:

  • Supporting the team to assist with technical problems
  • Fixing computers and issues onsite and in the workshop
  • Working with team members to meet deadlines
  • Using initiative to learn and be up to date with the latest technologies

What training will the apprentice take and what qualification will the apprentice get at the end?

CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer Fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.

What is the expected career progression after this apprenticeship?

There is a full-time role opportunity upon successful completion of the apprenticeship programme.


Requirements and prospects

Desired skills and personal qualities

Administrative skills, Agile, IT skills, Logical, Number skills

Qualifications

GCSE or equivalent Maths (Grade 4) Desired
GCSE or equivalent English (Grade 4) Desired

About the employer

This is an exciting opportunity to join our busy helpdesk. You will work with a team of engineers offering customer to our varied client base. The role includes Cloud Support, Networking and elements of hardware build.

Employer

HARRAP COMPUTER SYSTEMS LIMITED

Address

Unit 4

Moorside Place

Winnall Industrial Estate

SO23 7RX

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Training

Training provider

THE IT SKILLS MANAGEMENT COMPANY LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023