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Financial Services Administrator Apprentice Planned Wealth Management Ltd

A chance to work within a supportive and experienced team who are driven, passionate, offer a quality experience, trustworthy and respectful to our clients. We are hoping this will be the first stage in a 5 year strategy towards being a financial adviser.

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Closing date: 14 Dec 2022

Apprenticeship summary

  • Annual wage


    Plus potential for bonus based on attainment of key objectives.

  • Working week

    9.00am – 5.00pm, Monday – Friday ( ½ hour unpaid lunch).

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    04 Jan 2023

  • Date posted

    13 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key responsibilities and accountabilities are:

·         Updating our CRM and systems adhering to both new advice and ongoing client servicing and engagement processes.

·         Responsibility for appointment booking and diary management.

·         Creating, lodging & effective management of Letters of Authority.

·         Product Provider contact to obtain valuations/product information.

·         Completing product research and generating illustrations for all new and top-up business.

·         Close liaison will all team members to ensure all business processes run smoothly and effectively.

·         Troubleshooting and problem solving when relevant.

·         Completion of any other administrative tasks that fall within the team to include post management, shredding, scanning and indexing, servicing event management.

·         Understanding and adhering to the network’s compliance and system practices, regulatory requirements and complying with all relevant procedures, including the completion of any mandatory training.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Financial Services Administrator apprenticeship standard.

The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation, knowledge, skills, experience and competencies achieved as part of an introduction to the industry and which will be transferable across a number of career paths including Senior Administrator, Paraplanner, Financial Adviser or Mortgage Adviser.

Key Learning Outcomes:

• Achieve a broad understanding of the structure of the Financial Services market.

• An understanding of the Financial Services regulatory framework, products & systems.

• Learn the importance of relationship building with clients and colleagues.

• Understanding of processes and procedures relevant to the role.

• Development of commercial awareness.

• Building skills and capabilities within a successful and reputable organisation.

Professional Qualifications:

CF1 awarded by The Chartered Insurance Institute (CII)

Completion of one of the above Qualifications will provide a solid foundation for the learner and can lead on to progression to study in other areas.

To help prepare the Apprentice for the professional qualification, they are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.

The Apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role.

What is the expected career progression after this apprenticeship?

This apprenticeship offers a route for a rewarding career within the financial sector with the potential for further progression for the right individual.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Enthusiastic, Punctual


GCSE or equivalent Maths and English (Grade C/4 or above) Essential
A Level or equivalent Any that would be relevant (Grade A* - C) Desired

Things to consider

We would prefer the candidate to live in Bishops Stortford or the surrounding area. Please note you may be asked to complete suitability assessments as part of the recruitment process. Once you have submitted your application, you will be contacted to discuss your application. Your application may be shared with training provider and employer.

About the employer

A Senior Partner Practice with St. James's Place, our local office has 7 staff with a diverse range of skills and backgrounds. We offer a fun, professional and hardworking environment, driven by delivering great customer service and giving our staff the opportunity to maximise their potential. With a passion for sport, common sense and practical solutions, we merge our financial services experience and an understanding of client’s given circumstances to provide thorough and appropriate solutions to their financial needs. We assist clients with a range of personal and corporate solutions, including protection, investments, retirement and estate planning. With access to a range of specialist St. James's Place Partners, we are able to address even the most complex or technical challenges.


Planned Wealth Management Ltd


Millars Three

Southmill Road

Bishop's Stortford

CM23 3DH


Georgia Marlow

07540 716312

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Training provider


Apprenticeship standard

Financial services administrator

Level 3 (A level)

Before you apply

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