This is an exciting opportunity for you to join our team as an Apprentice Parts Assistant. Our Parts Assistants drive sales of parts & accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively. This is a varied role where you will gain the life and technical skills to build your career with us.
Closing date: 14 Dec 2022
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 40
Possible start date
04 Jan 2023
11 Oct 2022
Level 2 (GCSE)
What will the apprentice be doing?
The Parts Department is at the heart of our operations. Our Parts Assistants are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
- Providing advice to customers who are having problems with their vehicles
- Taking sales orders from customers both face to face and over the phone
- Stock control for vehicle parts and accessories
- Maintaining an ordered stock room
- Raising invoices for parts sold
- Liaison with internal teams to ensure the correct stock is place at the right time
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
What training will the apprentice take and what qualification will the apprentice get at the end?
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme you will receive the following:
- Level 2 Customer Service Practitioner Standard
- Brand specific certifications
What is the expected career progression after this apprenticeship?
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Requirements and prospects
Desired skills and personal qualities
Things to consider
About the employer
BABCOCK TRAINING LIMITED
Customer service practitioner
Level 2 (GCSE)
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