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Shift Supervisor Apprenticeship Commercial Hotel - London

Join us at Castle, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you've got pints of personality, we want to hear from you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,655.00

  • Working week

    30 hours a week, shift work including evenings and weekends. Exact shift to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    28 Dec 2022

  • Date posted

    10 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000094848

  • Positions

    1 available

What will the apprentice be doing?

As a Supervisor at Castle you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. You will help to lead our team to customer service perfection and as the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again!

Responsibilities

  • In the absence of the General Manager or Assistant Manager, leading the team and the business
  • Maintain the highest standards of cleanliness and safety
  • Train and develop the team to create a friendly atmosphere our guests will love
  • Take pride in maintaining high standards of customer service
  • Having an understanding of stock control and ordering
  • Bring ideas to team meetings and actively be a part of developing the team
  • Know the menus inside out, making recommendations to our guests
  • Be a champion of brand standards

You will get full training when you start with us and we will help you to progress onto the next level and beyond!

By taking on a full-time role as a Supervisor Apprentice, not only will you achieve a Level 3 Hospitality Supervisor Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

What your apprenticeship includes

  • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
  • A mixture of on and off the job training, including workshops and webinars
  • Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
  • Feedback sessions to discuss progress
  • Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalent)
  • 30 hours paid work every week

BENEFITS FOR M&B STAFF

  • Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
  • Never a dull moment - fun, laughs and lifelong friends!
  • Funded qualification up to degree level
  • Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
  • Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
  • On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Hospitality Supervisor Level 3
  • Functional Skills in maths and English

What is the expected career progression after this apprenticeship?

  • Ongoing training and development

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The close date is just a guide, if a suitable candidate is found before the close date then the vacancy may close early.

About the employer

You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

Commercial Hotel - London

Address

212 Railton Road

SE24 0JT

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022