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Customer Service Advisor Apprentice BUYING BUDDY LIMITED

We are looking for enthusiastic and committed apprentices to join our Customer Service Team to deliver exceptional Customer Service to our existing customers.

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Closing date: 07 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.30pm with 30 minutes lunch.

    Total hours per week: 40

  • Expected duration

    17 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    07 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000094193

  • Positions

    2 available

What will the apprentice be doing?

  • Maintaining contact with existing customers on a regular basis to build relationship, identify opportunities and win the business
  • Updating and maintain accurate records of customer data
  • Respecting and forging good relationships with the internal team
  • Answering incoming calls from existing / potential customers

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • EPA (End Point Assessment)
  • Level 2 Functional Skills in maths & English if required

What is the expected career progression after this apprenticeship?

A successful apprentice could be offered a permanent role at the completion of their Customer Service Apprenticeship programme.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills

Qualifications

GCSE or equivalent Mathematics & English (Grade 9-4 (A*-C)) Desired

About the employer

Buying Buddy are a Used Car Brokerage/Underwriters, based in the centre of Swadlincote, and we have been growing since 2011 when the company was established.

Employer

BUYING BUDDY LIMITED

Address

Kestrel Business Centre Private Road 2

Colwick Industrial Estate

Nottingham

NG4 2JR

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

Linsay Jones

linsay.jones@intecbusinesscolleges.co.uk

07810152646

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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