Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Sales Apprenticeship (SLM) K2 Crawley

Sales Apprenticeship - proactively promote sales, hit centres targets and centre business objectives, achieve your ow productivity and targets, complete incoming and outgoing contacts and book appointments and contribute and attend outreach and in reach events to drive new leads.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022

Apprenticeship summary

  • Annual wage

    £7,504.00

  • Working week

    Monday - Sunday - Exact shifts to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    28 Dec 2022

  • Date posted

    07 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000094096

  • Positions

    1 available

What will the apprentice be doing?

Sales Apprenticeship - proactively promote sales, hit centres targets and centre business objectives, achieve your ow productivity and targets, complete incoming and outgoing contacts and book appointments and contribute and attend outreach and inreach events to drive new leads.

To ensure the facility and colleagues provide a quality customer experience. To promote the Everyone Active vision, mission and values to deliver the Everyone Active sales strategy that enables the site to achieve its sales and data KPI's.

Service Development:

  • Proactively promote the consistent application of the Everyone Active sales process
  • Hit your centre's targets and understand your centre's business objectives
  • Achieve your individual productivity and sales targets to hit your centres targets and to contribute to the ongoing development of sales plans
  • Follow the monthly plan to hit your centres targets and to contribute to the ongoing development of sales plans
  • Contribute to the marketing of the centre and lead generation through developing ideas and arranging outreach events
  • Inspect, monitor and review the sales process to ensure targets are met
  • Understand the categories and volumes of membership sales required to achieve your monthly targets given you by your GM/SM
  • Follow the monthly plan to hit your centres targets
  • Achieve budget across the DD and annual line on an ongoing basis
  • To continuously action the administration of prospecting process on Single Customer View (SCV) and MRM
  • You work with Support Hub to ensure that queries are resolved before the cut-off point
  • Improve the standards of the facility
  • You ensure that each sale follows the Everyone Active membership T&C's and no offers outside of these are given without authorisation from the RSBM
  • Complete the tasks to ensure the standards of the facility meet company expectations
  • Support the centre's work towards Quest, IiP, ISO 14001, 18001 and other awards

A safe, secure, clean, well maintained facilities that are accessible and inclusive for all.

  • Start shifts on time
  • Wear uniform as per the company standard
  • Take appropriate action when identifying faults and hazards following all H&S Procedures
  • Achieve standards described in operations manuals
  • Enforce Normal Operating Procedures at all times
  • Plan on a daily basis the tasks of each shift
  • Ensure all energy reduction actions are undertaken on a daily basis throughout your shift
  • Follow Emergency Action Plan procedures at site
  • Offer a warm and friendly welcome every time
  • Deliver a customer experience that generates customer compliments
  • Listen, value and respond to all comments made by customers
  • Ensure colleagues achieve customer care standards
  • Deliver a customer experience that generates customer compliments
  • Have knowledge of facility programme
  • Respond to comments in a positive manner and report to your line manager any improvements that can be made
  • Develop an excellent reputation within your locality
  • Support other departments within the centre as needed

Promote 30 minutes of activity 5 times per week by providing a wide range of quality activities.

  • Promote the concept of 30 minutes of activity 5 times a week
  • Delivering inclusive memberships to a high standard supporting the community
  • Provide dedicated, qualified, well trained colleagues to support customers and make their visits enjoyable

As an apprentice with Everyone Active, you will be studying towards a 12-18 month qualification that will be the Level 2 Customer Service Practitioner Apprenticeship.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Apprenticeship
  • Functional Skills in maths and English

What is the expected career progression after this apprenticeship?

If you are successful you could be employed full time after your apprentice and have opportunities to move up in the business to sales manager and beyond.


Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The role does have shifts and requires some weekend working

About the employer

Sales Apprenticeship - proactively promote sales, hit centres targets and centre business objectives, achieve your ow productivity and targets, complete incoming and outgoing contacts and book appointments and contribute and attend outreach and inreach events to drive new leads.

Employer

(SLM) K2 Crawley

Address

K2

RH11 9BQ

You must have JavaScript enabled to view a map of the location


Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022