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Customer Service Specialist apprenticeship SILK LETTING LIMITED

To assist in the day to day running of the department. An ideal opportunity for the right candidate to kickstart their career in Real Estate. The successful candidate will be working towards a Level 3 Customer Service Specialist Apprenticeship with Babington.

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Closing date: 12 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8:45am to 5:30pm (the hours are based on the candidate being over 18)

    Total hours per week: 41.25

    (the hours are based on the candidate being over 18)

  • Expected duration

    15 Months

  • Possible start date

    13 Dec 2022

  • Date posted

    07 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Daily contact of potential clients by email and social
  • Managing client enquiries
  • Posting on social media
  • Maintaining company database
  • Auding client accounts
  • There may be an element of marketing involved in this role
  • To ensure you are complying with the processes and procedures of the company
  • Completing contracts for new clients
  • Any other duties as required by the company to ensure the smooth running of the business and sales/operations departments

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer service specialist, level 3.
  • Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship.
  • Babington online, tutor and assessors.

What is the expected career progression after this apprenticeship?

Potentially, full-time role within the company upon successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Self-motivated, Smart and articulate, Positive phone manner, Able to work under pressure


GCSE or equivalent Maths & English + 3 further subjects (Grade Grades A*-C (4-9)) Essential

Things to consider

Bonus scheme in place Regular team social events, we celebrate everyone’s birthday!

About the employer

We are a renowned business that provides professional marketing and sales of businesses, franchises, and commercial letting services, in a one stop shop for our customers. Our head office is based at our central Manchester HQ, where our dedicated, passionate, and skilled professionals provide a high quality service to our clients every day. With over 30 years of combined experience, we are in a position to achieve the best results in the market. When it comes to marketing your business or property, it is important to save both money and time. At Silk Letting Ltd, we guarantee to provide a hands-on, one-to-one service to individuals wishing to sell their business, franchise, or wanting to let their commercial property. We cater to every business – large or small – no matter what sector. We have an extensive portfolio of existing buyers who are always looking to invest in new businesses and franchises or looking for commercial properties to let. We ensure our clients can achieve a great deal for their business, franchise or letting, without having to compromise on price.




3 Hardman Square Spinningfields

M3 3EB

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Training provider



Hannah Webb


Apprenticeship standard

Customer service specialist

Level 3 (A level)

Before you apply

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