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Ford Vehicle Parts Advisor Apprenticeship - Leicester Sandicliffe of Leicester

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.

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Closing date: 31 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, shifts to be confirmed. Additional days can be offered i.e. Saturday's.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jan 2023

  • Date posted

    06 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000093441

  • Positions

    1 available

What will the apprentice be doing?

An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders

The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.

A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be working and will be trained within the office environment and a Skills Coach will visit at least every 28 days as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:

  • Level 2 Customer Service Practitioner Standard

What is the expected career progression after this apprenticeship?

A full time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have such as progressing through the dealership.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent English & Maths (Grade 4 or above) Desired

Things to consider

Interview and start dates will be dependent on the needs of the business and apprentice.

About the employer

Ford Retail is the largest Ford dealer group in the UK and 100% owned by Ford Motor Company. We supply over 85,000 new and used vehicles per year through our dealer network and offer competitive quotes for cars and commercial vehicles on contract hire, finance and outright purchase.

Employer

Sandicliffe of Leicester

Address

Welford Road

LE2 6BW

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Training

Training provider

SKILLNET LIMITED

Contact

Lucy-Anne Walker

lucy-anne.walker@skillnet.org.uk

01923 216 165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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