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Ford Aftersales Advisor Apprenticeship - Northampton PERRYS GROUP LIMITED

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.

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Closing date: 31 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday, 9am – 5pm. Occasional Saturdays.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    01 Jan 2023

  • Date posted

    05 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000093211

  • Positions

    1 available

What will the apprentice be doing?

An exciting opportunity that offers a varied workload.

The apprentice will develop skills in a number of areas, including:

  • Safe storage of parts.
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
  • Monitoring and solving customer problems/enquiries and processing customer’s orders.
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service.

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An Apprentice’s training includes:

Level 2 or 3 Customer Service 

What is the expected career progression after this apprenticeship?

A full time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English & Maths (Grade 4 or above) Desired

Things to consider

Interview and start dates will be dependant on the needs of both the candidate and the business.

About the employer

Our sales teams will be at hand to assist you with all aspects of purchasing a new or used car, Motability purchases and renewals, or even if you need a commercial vehicle. We can also provide video calls and telephone appointments, value your part exchange and organise finance all from the comfort of your home/our showroom through our website.

Employer

PERRYS GROUP LIMITED

Address

Suite 1

500 Pavilion Drive Northampton

Business Park Brackmills

NN4 7YJ

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Training

Training provider

SKILLNET LIMITED

Contact

Lucy-Anne Walker

lucy-anne.walker@skillnet.org.uk

01923 216 165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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