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Business Administration Apprentice - HCC Streetscene Kingston upon Hull City Council

Hull City Council’s Streetscene Team have a fantastic opportunity for a confident and enthusiastic Administration Apprentice. As a key member of the team you will assist and provide administrative support for the department working with Waste Management, recycling officers, Trade Waste, Highways, Grounds Maintenance to name a few.

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Closing date: 02 Dec 2022

Apprenticeship summary

  • Annual wage

    £9,279.88

    Wages are paid on the last working day of each month.

  • Working week

    Monday – Friday – 8.30 - 4.30

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    05 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000092457

  • Positions

    1 available

What will the apprentice be doing?

  • The successful candidate will support the wider team in dealing with customer queries, system maintenance and administration support.

  • To provide support to the Customer Service Officer and Customer Services Team Leader to ensure productive and efficient administrative support to the wider Streetscene team.

  • The post holder will provide a wide range of office-based services to support the Waste Management, Street Cleansing and Grounds Maintenance services.

  • Communicate with members of the public, the call centre and internal and external agencies to ensure effective service delivery and to meet the customer promises and service standards of Streetscene.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Public Service Operational Delivery Officer Apprenticeship Standard:

  • Level 2 Award in Operational Delivery (Principles) and a Level 3 Certificate in Operation Delivery (Advanced)
  • Functional Skills in maths and English
  • Regular training and development sessions to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

Potential future job opportunities for the successful candidate with Hull City Council. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths & English (Grade A-C / 7-4 GCSE or equivalent) Desired

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

Hull City Council’s Streetscene Team provide services and support for the department working with waste management, recycling officers, trade waste, highways, grounds maintenance to name a few.

Employer

Kingston upon Hull City Council

Address

Stockholm Road Depot

Stockholm Road

Hull

HU7 0XW

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Training

Training provider

KINGSTON UPON HULL CITY COUNCIL

Contact

Employer Engagement Team

business.engagement@hullcc.gov.uk

01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

Before you apply

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