Apprentice Retail Assistant - Go Outdoors - Oxford JD SPORTS FASHION PLC

Being part of Go Outdoors you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 May 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Weekdays, hours TBC.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    23 May 2023

  • Date posted

    10 Oct 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000091815

  • Positions

    1 available

What will the apprentice be doing?

  • Greet all customers in a warm, genuine and friendly manner.
  • Ensure that customers receive the best possible service every time that they enter a Go Outdoors store.
  • Understand the process of the Customer Service measuring programme.
  • Drive sales, ensuring that targets are achieved and, where possible, exceeded.
  • Utilise the in-store devices, offering the customer the whole product range.
  • Provide alternatives and add on sales at every opportunity.
  • Assist in maintaining standards on the shop floor.
  • Keep stock clean and presentable at all times.
  • Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
  • Ensure that product is priced correctly.
  • Keep all displays up to date.
  • To deputise for other staff, work within departments, or carry out other duties as required.
  • Represent Go Outdoors in the most professional manner at all times.
  • Conduct your work in a safe and responsible manner.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service qualification including Functional Skills in Maths and English if required.

What is the expected career progression after this apprenticeship?

Possible permanent position/next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Caring, Customer care skills, Friendly

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Established in 1981 with a single store in the North West of England, JD Sports Fashion Plc is a leading Multi-Channel retailer of sports fashion and outdoor brands in the UK and Europe. The Group has over 3300 stores across a number of retail fascia's and is proud of the fact that it always provides its customers with the latest products from the very best brands.

Employer

JD SPORTS FASHION PLC

Address

426 Abingdon Rd

OX1 4XN

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Training

Training provider

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 May 2023