Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Receptionist KRO Hotels Preston T/A Salmesbury Hotel

Apprentice Receptionist for a Hotel and Events company based in Preston. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,400.00

  • Working week

    On a rota 7am-3pm/3pm-11pm over a 4-5 day period / max of 40 hours per week

    Total hours per week: 40.00

  • Expected duration

    14 Months

  • Possible start date

    16 Dec 2022

  • Date posted

    26 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000090323

  • Positions

    1 available

What will the apprentice be doing?

• To provide the first impression
• You will be the first person to provide a warm welcome to customers
• You will be welcoming and checking in/out Hotel guests
• You will be required to provide excellence customer service
• Assisting guests in a friendly and professional manner over the phone, email as well as in person
• You will be involved in providing administrative support to the hotel
• The key aspect to the role, is ensuring the guests have a fantastic experience

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English.
  • Work-based learning.

What is the expected career progression after this apprenticeship?

• A great opportunity to develop your career with an employer who supports continuing professional development.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

On a rota 7am-3pm/3pm-11pm over a 4-5 day period / max of 40 hours per week

About the employer

Hotel and events company based in Preston.

Employer

KRO Hotels Preston T/A Salmesbury Hotel

Address

Preston New Road

Preston

Lancashire

PR5 0UL

You must have JavaScript enabled to view a map of the location


Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Dec 2022