Apprentice Customer Service Assistant Roaming Expert
Apprentice Customer Service Assistant for a Mobile Roaming Solutions company based in Bamber Bridge. You will undertake your Level 2 Customer Service Practitioner qualification.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Mar 2023
Apprenticeship summary
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Annual wage
£9,379.50 to £18,525.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday - Friday 9am - 5:30pm, 1 hour unpaid lunch break, maximum 37.5 hours per week
Total hours per week: 37.5
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Expected duration
14 Months
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Possible start date
28 Mar 2023
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Date posted
27 Sep 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000090134
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Positions
2 available
What will the apprentice be doing?
- irst line customer service, technical and fault support for all customers
- Deal with incoming emails and incoming calls and emails
- Arranging domestic and international courier collections
- Help to promote the company
- Additional ad hoc duties as and when required
- Excellent communication skills
- Self-motivated problem solver
- Enjoys working as part of a team
- Well presented, polite & tactful
- Be computer literate (knowledge of Word, Excel, Outlook)
What training will the apprentice take and what qualification will the apprentice get at the end?
Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.
What is the expected career progression after this apprenticeship?
THE COMPANY MAY WISH TO INTERVIEW APPLICANTS BEFORE THE CLOSING DATE, RESULTING IN THE VACANCY BEING FILLED BEFORE THE GIVEN DATE. .
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade 4-9) Essential
Things to consider
About the employer
Employer
Roaming Expert
Address
8, Sceptre Court , Sceptre Way
Bamber Bridge
Lancashire
PR5 6AW
Training
Training provider
NORTH LANCS. TRAINING GROUP LIMITED(THE)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Mar 2023