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Customer Service Apprentice FOUNDRY GYM (2013) LTD

Foundry Gym Chelmsley Wood are looking for Customer Service Practitioners to join their team. You will be assisting with the day to day running of the gym and working towards a Customer Service Practitioner level 2 Apprenticeship.

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Closing date: 09 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Sunday 30 Hours Per Week. Shifts are 6am to 12pm or 12pm to 6pm (You will only be working 5 days a week. For example, if you work Monday - Friday you would have Saturday and Sunday off)

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    22 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

At Foundry Gym Chelmsley Wood your duties will include: 

  • Meeting and greeting members when they are entering the gym.
  • Selling merchandise, memberships and supplements to gym members.
  • Helping set up new memberships at the gym.
  • Doing inductions for new members.
  • Answering the telephone and sending emails.
  • Ensuring the gym is kept clean (wiping equipment down regularly).
  • Making sure weights are put back on to the weight racks.
  • Dealing with any customer queries.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Math's and English functional skills if required.
  • Customer service practitioner level 2.
  • 20% off the job training.
  • End point assessment.

What is the expected career progression after this apprenticeship?

A full time position will be offered upon successful completion of the apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Administrative skills, Team working, Patience, Physical fitness


GCSE or equivalent English and math's (Grade A*-C or 4-9) Desired

About the employer

Foundry Gym have recently opened up a new gym in Chelmsley Wood. We are a gym that is open 24/7 for all members aged 16 and above. We have facilities to fulfil all gym requirements such as; weights, cardio machines, a boxing ring and racks.




Ground Floor

1 Stephenson's Drive

Chelmsley Wood

B37 9AF

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Training provider



Harrison Baker


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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