Apprentice Customer Service and Administration Assistant Williams & Co Solicitors
Looking to start your career within the legal sector? Williams & Co are a well-established legal practice, their Huddersfield office is looking to recruit a Customer Service and Administration Apprentice.
Closing date: 30 Nov 2022
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 37.5
Possible start date
01 Dec 2022
20 Sep 2022
Level 2 (GCSE)
What will the apprentice be doing?
Are you positive minded and a multitasker with excellent communication skills?
The role will involve assisting the Conveyancing team and others on all aspects of daily operations, completing a variety of duties including inbox management and providing first a class customer service experience.
This role will bring a varied workload and some flexibility is needed to complete tasks within deadlines.
Typical duties will include:
- Dealing with customers via face to face, telephone and emails
- Updating and maintaining both paper and electronic records
- Responding to information requests from customers effectively and in a timely manner.
What training will the apprentice take and what qualification will the apprentice get at the end?
Upon successful completion, you will achieve a Customer Service Practitioner apprenticeship standard at level 2. You will also undertake any Functional Skills in maths and English at level 2 if these have not already been achieved.
You will attend NBC for day release knowledge sessions on a fortnightly basis. NBC is based in the centre of Huddersfield (HD1).
What is the expected career progression after this apprenticeship?
Progression onto a level 3 apprenticeship such as the Business Administrator standard is a possibility for the right candidate.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4/C) Desired
About the employer
NATIONAL BUSINESS COLLEGE LIMITED
Customer service practitioner
Level 2 (GCSE)
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