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Apprentice Service Engineer MACHINE MART LIMITED

Repair of both customers and stock machines returned from our store network whilst working in conjunction with a Senior Engineer

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Closing date: 30 Jan 2023

Apprenticeship summary

  • Annual wage


  • Working week

    The hours of work will be subject to the age of the successful candidate. Normal contracted working hours are 40 hours if 16-18 and 46.5 per week if 18 or over. Usual working day would be 08.00 - 18:00. Monday -Thursday and 8:00 – 17:00 Friday.

    Total hours per week: 46.5

    (the hours are based on the candidate being over 18)

  • Expected duration

    36 Months

  • Possible start date

    01 Feb 2023

  • Date posted

    04 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

• Day to Day will be working on the full range of Machine Mart products including Pneumatics, Hydraulics, Air, Petrol, Diesel and Electrical powered products.
• Full in house on the job training will be given along with day release and work based NVQ’s.
• Ensure that a consistently high level of service is offered to our customers.
• Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping.
• Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork.
• Ensure that all company stock and spare parts are accounted for, and properly recorded when used. Ensure any items that may be needed at short notice are reordered without delay.
• Provide support to staff & customers with accuracy, efficiency & courtesy.
• Promote good Customer Service practices on the phone, at counter and on customer’s premises. Always represent the company in a clean and smart uniform and a courteous manner.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Maintenance and Operations Technician apprenticeship standard, including Functional Skills if required.

This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Engineering campus (NG17). This attendance is required during term time only.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

What is the expected career progression after this apprenticeship?

On successful completion the apprentice will be offered a permanent position within the business and further training to support ongoing expertise.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative, Patience, Manual dexterity


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Britain’s No.1 Specialist Tools and Equipment Superstores When it comes to buying tools and equipment, you need to know you’re buying from specialists who know what they’re talking about. At Machine Mart we eat, sleep and breathe tools and equipment, and are constantly updating our range to give you the very best in choice and value for money – all backed by expert advice from our friendly and knowledgeable staff. 65 superstores nationwide.




211 Lower Parliament Street




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Training provider




01623 900468

Apprenticeship standard

Maintenance and operations engineering technician

Level 3 (A level)

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