Office Administrator apprentice
TRINITY HEALTHCARE PLUS LIMITED
BROXBOURNE, EN10 6FW
Closes in 19 days (Thursday 15 August at 11:59pm)
Posted on 16 September 2022
Summary
A great opportunity to develop your Business Admin skills and gain experience. You will carry out all general administrative duties and communicate effectively including answering telephone call.
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Training course
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Business administrator (level 3)
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Hours
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Monday - Friday, 9.00am - 5.00pm
35 hours a week
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Possible start date
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Monday 26 August
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and
work alongside experienced staff.
What you’ll do at work
- Level 3 Business Administrator Apprenticeship Standard
Where you’ll work
15 ACADEMIA AVENUE
BROXBOURNE
EN10 6FW
Training
An apprenticeship includes regular training with a college or
other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
FIRST RUNG LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
This training plan has not been finalised. Check with this employer if you’ll need to travel to a
college or
training
location for this apprenticeship.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade C/4)
- Maths (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Attention to detail
- Organisation skills
- Administrative skills
About this company
Trinity Health Care Plus Ltd is a CQC approved family ran Domiciliary Care Agency working across London and greater London boroughs. The ethos of our company is ‘Excellent Care with Compassion’ and that is at the heart of everything we do.
After this apprenticeship
- The successful candidate can go onto further training or into employment
Ask a question
The contact for this apprenticeship is:
FIRST RUNG LIMITED
Beverley Woodhouse
bwoodhouse@firstrung.org.uk
07805 980 150
The reference code for this apprenticeship is
VAC1000087904.
Apply now
Closes in 19 days (Thursday 15 August at 11:59pm)
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