Customer service apprenticeship MARTIN BROOKES LTD

We have a fantastic new opportunity, we are looking for someone that has a good telephone manner, client facing and customer service skills. Apply now and gain valuable experience!

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Closing date: 20 Apr 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm.

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    01 May 2023

  • Date posted

    16 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are looking for first-class customer service. This role requires an enthusiastic, methodical and presentable individual.

Key Responsibilities:

  • Managing and maintaining an accurate applicant database
  • Assisting with business generation
  • Various ad-hoc administration office duties
  • Being proactive and willing to demonstrate skills to seek and retain business

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner
  • Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

The successful candidate can progress on to further training or into employment.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Problem solving skills, Patience


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

Martin Brookes are a leading and pioneering one-stop Estate Agency. The company is owned by landlords and property investors, who therefore understand landlords needs better than most estate agents. We provide an innovative and bespoke service, which relieves the stress you encounter whether you are buying, selling, letting or renting a property. Our partnership incorporates Estate Agency, Property Maintenance, Independent Mortgage and Financial Consultants, and Solicitors. We have an excellent administration team, who work with us to ensure the efficiency and expedience of our service to meet the company ethos, which is to "be transparent, add value and find solutions". Our team of staff are highly qualified, extremely knowledgeable and recognised in their independent professions. We are dedicated to providing a professional service with a personal touch. Our dynamic, multi-lingual team generates a constant stream of high quality enquiries from both local and overseas customers and maintains a large register of corporate and international contacts. We have a very client orientated code of conduct with a pro-active approach to identify and meet your requirements. Whatever the enquiry, you will find an array of competent staff to assist and answer your queries.






N9 7ET

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Training provider



Beverley Woodhouse

07805 980 150

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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