Business Administrator Apprenticeship NIRRO LTD

General office duties such as answering the telephone and dealing with customer enquiries, stock enquiries, order processing/locating, some face-to-face customer dealings, working with our database, supporting website enquiries. Working as part of our team and independently.

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Closing date: 02 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8:30 - 5:30 It may be that you are asked to work some Saturdays 8:30 - 1:30

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    17 Jun 2024

  • Date posted

    16 Sep 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Daily duties will include (but not be limited to):

  • Dealing with customer enquiries through telephone/email
  • Following up on enquiries made via the website
  • Deal with stock enquiries from other branch
  • Administrative tasks within the office

To efficiently undertake basic administration and clerical duties which may include:

  • To support the business in general administrative duties which enable us to manage our clients effectively
  • To locate orders within warehouse and prepare for dispatch
  • To support the team to maintain accurate, timely stock management database records
  • To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
  • To meet and greet visitors as required
  • Provide support to fellow members of the team

The training you will be getting

You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job. 

This will include Personal Learning and Thinking Skills.

The program is based on end point assessment.

What to expect at the end of your apprenticeship

Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience, Enthusiasm/Motivation, Punctual


GCSE or equivalent English (Grade Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade Grade 4/C or above) Essential

Things to consider

Possible one week paid trial, offered prior to apprenticeship offer.

About the employer

We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.




Business Park

1 Ongar Road

Hook End


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kellie Tighe


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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