General office duties such as answering the telephone and dealing with customer enquiries, stock enquiries, order processing/locating, some face-to-face customer dealings, working with our database, supporting website enquiries. Working as part of our team and independently.
Closing date: 11 Jan 2024
Total hours per week: 37
Possible start date
19 Jan 2024
16 Sep 2022
Level 3 (A level)
What you will do in your working day
Daily duties will include (but not be limited to):
- Dealing with customer enquiries through telephone/email
- Following up on enquiries made via the website
- Deal with stock enquiries from other branch
- Administrative tasks within the office
To efficiently undertake basic administration and clerical duties which may include:
- To support the business in general administrative duties which enable us to manage our clients effectively
- To locate orders within warehouse and prepare for dispatch
- To support the team to maintain accurate, timely stock management database records
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
- To meet and greet visitors as required
- Provide support to fellow members of the team
The training you will be getting
You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job.
This will include Personal Learning and Thinking Skills.
The program is based on end point assessment.
What to expect at the end of your apprenticeship
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade Grade 4/C or above) Essential
Things to consider
About the employer
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Level 3 (A level)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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