Logistics Apprentice Carpigiani UK Ltd

Joining our team under the supervision of our Spares & Equipment co-ordinators you will assist with customer and staff materiel and technical enquiries, coupled with the high tempo commercial supply and demands.

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Closing date: 03 Apr 2023

Apprenticeship summary

  • Annual wage


    The company offers an overall annual performance bonus scheme

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    08:00 to 17:00 (this includes 1-hour unpaid lunch), Mon to Fri

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    05 Apr 2023

  • Date posted

    14 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Due to Company expansion, we are currently seeking to employ an apprentice to join our logistics team. Working closely with the Spare parts & Equipment co-ordinators you will assist with the daily customer and staff materiel and technical enquiries, coupled with the high tempo commercial supply and demands. 

With onsite training your duties will include

  • Communicate with customers, face to face, email, telephone
  • Accurately input supply and demand orders on to our in-house ICT system, Systems, Applications, and Products (SAP)
  • Execute the safe, efficient and accurate order selection
  • Pack orders
  • Label and despatch orders

Further training and development you will learn the finite detail in supply chain operations and processes i.e., stock control, receipting of stores onto account from internal and external suppliers, accounting and invoicing etc.


What training will the apprentice take and what qualification will the apprentice get at the end?

Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).

You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote in CUSTOMER SERVICE.

Additional training for functional skills in English and Maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practitioner Level 2.

There is also a five-day teambuilding residential trip that is held in spring of each year.

What is the expected career progression after this apprenticeship?

NVQ Qualifications in Leadership & Management as the individual(s) seniority and experience grows.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, manual handling ability, Confident


GCSE or equivalent English and Maths (Grade 4-9) Desired
GCSE or equivalent ICT (Grade 4-9) Desired

Things to consider

Be able to undertake manual handling activities and tasks.

About the employer

Carpigiani UK are a subsidiary of the world leading food service equipment company, Ali Group. Supplying and supporting specialist ice cream, gelato and catering equipment across all food service sectors (QSR, Leisure, Casual Dining, Fine Dining. Hotels etc.) nationwide. Our HQ is based in Hereford (where our main office and warehouse are located), and further locations in the London and Glasgow areas. We are a small team of circa 35 people, though with the presence of an internationally renowned brand. We are proud to have a large percentage of long servers within our workforce, with opportunity for progression proven for the right candidates.


Carpigiani UK Ltd


Carpigiani House

Coldnose Road



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Training provider



Hayley Grismond


01432 377010

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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