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Front of House Apprentice The Falcon at Hatton

To be placed alongside experienced managers working on shift and learning all about hospitality, customer service, food and drink. This will include conversational skills, selling techniques, customer service, dispensing of drinks, making cocktails and serving customers and using epos, electronic and cash handling.

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Closing date: 10 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    You will receive a share of the tips.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    4 days out of 7, shift pattern to include weekends and evening work. Days and shifts will be confirmed upon appointment.

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    13 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

An exciting opportunity has arisen for an apprentice to join our busy restaurant and bar learning all aspects of the industry and gaining a nationally recognised qualification. 

For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.

You will be trained alongside the experienced members of staff within The Falcon at Hatton.

Duties will include:

  • Greeting customers
  • Taking orders
  • Selling techniques
  • Waiting on tables
  • Serving drinks
  • Working in a safe manner at all times

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Hospitality Team Member apprenticeship standard.

  • Basic food safety and allergen training
  • Health and safety training
  • Level 1 Functional Skills in English and maths as required
  • End-Point Assessment (EPA)

You will spend one day per week completing 'off the job' training. This will be arranged with the employer.

What is the expected career progression after this apprenticeship?

Possibility of offering full time employment at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Team working, Cultural awareness, Ability to multitask, Flexible


GCSE or equivalent English (Grade 4 (C) and above) Essential
GCSE or equivalent Maths (Grade 4 (C) and above) Essential

Things to consider

Access to your own vehicle would be advantageous due to the pub location. This is daytime, evening and weekend working.

About the employer

The Falcon at Hatton has been operating as a destination foodie venue since 2014. We are located between Solihull and Warwick on the A4177, Birmingham Road. With a rustic country bar, cosy corners and rustic but with modern twist restaurants, you’ll be sure a warm welcome. We’re independent… not part of a chain. Whether you want a spot of lunch, dine à la carte with your loved one or join us for a family feast and our famous Sunday Lunch, you’ll find us a bustling hot spot most days and with good reason.


The Falcon at Hatton


Birmingham Road



CV35 7HA

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Training provider



Bryan Anderson

01789 266 245

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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