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Travel consultant Apprentice GRAY DAWES TRAVEL LIMITED

Gray Dawes Travel have a fantastic opportunity for a Travel Consultant to join their team based in Colchester. This role will allow you to experience the management of all areas of travel booking and fulfillment. You will gain knowledge through your apprenticeship by working with our experienced employees.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am to 5:30pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    03 Jan 2023

  • Date posted

    05 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

The role of a business travel consultant is to listen to the client but also anticipate their needs and have the knowledge to successfully implement the travel required for each trip. Sometimes the client will have exacting requirements, however on other occasions the client will look to you to solve their travel requirements by presenting a solution which they may not have considered.

  • Handle enquiries and reservations from clients, ensuring that they are responded to according to the client company’s travel policy
  • Process E tickets and other required travel documentation in accordance with client profiles
  • Offer advice and options, where appropriate, for each itinerary, including the most cost-effective means of travel
  • Give clients accurate information about visa and passport requirements; health and vaccinations. Ensure that visas are issued in time for travel
  • Carry out full research for each client to ensure that the best possible service is provided and that each client can make a well-informed decision
  • Offer ancillary services to clients such as car hire, hotels, private car transfers, parking etc

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Travel consultant level 3
  • Functional Skills Maths, English and ICT

What is the expected career progression after this apprenticeship?

Within the company there is the opportunity to continue to progress in the Business Travel Consultant role to some highly technical client accounts.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills


GCSE or equivalent English & Maths (Grade C/4 or above) Essential

About the employer

Gray Dawes is an award winning independent travel agency based across four locations, who looks to full understand our clients business to allow us to use our expertise to create a tailored corporate travel solution that helps the client achieve their travel requirement and look after their employees.




The Octagon

27 Middleborough



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Training provider



Hannah Bennett


Apprenticeship standard

Travel consultant

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Dec 2022