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DAF Aftersales Vehicle Parts Advisor Apprenticeship FORD & SLATER LIMITED

Are you looking for an opportunity within a fast-paced, progressive company? Ford & Slater are looking for a passionate and ambitious individual who is keen to learn and develop their skills to become the future of their great company.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,754.68

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8am - 4:30pm.

    Total hours per week: 39

  • Expected duration

    24 Months

  • Possible start date

    18 Oct 2022

  • Date posted

    13 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000086594

  • Positions

    1 available

What will the apprentice be doing?

Working within the Parts Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience.

Roles and Responsibilities include:

  • Being the first point of contact both face to face and over the telephone and delivering excellent customer service
  • Checking incoming stock against delivery notes and store stock in the correct locations
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing, and ordering parts
  • Support customers and workshop staff with parts identification and process
  • Process cash and card payments for customer parts
  • Ensure quality is maintained throughout all stages to exceed customers’ expectations

Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs.

What training will the apprentice take and what qualification will the apprentice get at the end?

Supply Chain is at the heart of every business, especially a vehicle parts department. The apprenticeship is delivered over 24 months and apprentices will be expected to complete self-study tasks during the programme.

Development Coaches will deliver 1-2-1 and group sessions with ongoing guided support from the employer throughout the programme.

As a result of your training, you will achieve:

  • Level 3 Supply Chain Practitioner standard
  • Level 2 Functional Skills in English & maths (if required)

What is the expected career progression after this apprenticeship?

Ford & Slater believe in providing an extensive, high-quality Apprenticeship that gives their Apprentices the opportunity to advance, succeed and fulfil their ambitions for a career in the motor industry.


Requirements and prospects

Desired skills and personal qualities

Analytical skills, Enthusiasm to learn

Qualifications

GCSE or equivalent Maths (Grade 4/C) Desired
GCSE or equivalent English (Grade 4/C) Desired

Things to consider

Closing Dates: Please submit your application along with your CV as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of applications.

About the employer

Ford & Slater is one of the largest DAF Trucks dealership groups in the UK. Whether you require a new or used DAF truck, repair and maintenance, DAF or other truck and trailer parts, we offer a range of cost-effective transport and finance solutions. Each dealership has a comprehensive range of DAF and TRP parts stock supported by emergency overnight availability from DAF.

Employer

FORD & SLATER LIMITED

Address

Rowley Road,

CV3 4FL

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Training

Training provider

REMIT GROUP LIMITED

Apprenticeship standard

Supply chain practitioner (fast moving consumer good) (previously Operator Manager)

Level 3 (A level)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2022