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Business Administration Apprentice Worcestershire County Council

The skills and investment team are offering an exciting and varied business admin position. The successful candidate will work within a friendly and fast-moving team and will have the opportunity to be involved in a wide range of programmes and projects.

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Closing date: 02 Oct 2022

Apprenticeship summary

  • Annual wage

    £8,754.20 to £17,290.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday, Flexi-time working between 8am - 5:30pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    07 Nov 2022

  • Date posted

    12 Sep 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • You will undertake a comprehensive range of administrative duties with a regard to sensitivity and confidentiality. This will include minute taking, collating, presenting and dissemination of data/info, maintaining filing systems, organising meetings, enquiries coming into the service (signposting where necessary), production of materials, resources, and general financial duties.
  • You will also include providing excellent service to customers (public) including arranging and hosting activities and events, such as the Worcestershire Skills Show.
  • You will support with the running and management of the Skills4Worcestershire website.
  • You will contribute to maintaining effective administrative support services including updating and producing reports using the system CRM.
  • You will liaise and communicate with a range of internal and external contacts including members of the public and other key partners and stakeholders. Independence and initiative will be required to react to changing priorities and work circumstances with scope for solving day to day problems.
  • You will use spreadsheets and databases, providing reports and statistics as and when required.
  • You will maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities as required by the apprenticeship standards.

It is essential that the post holder has:

  • An understanding of administrative duties.
  • Good ICT skills including knowledge of Microsoft Office. Will also include website/social media maintenance.
  • Ability to plan and organise work to produce a high level of output to quality standards.
  • Ability to learn to communicate with people at all levels, internally and externally confidently, sensitively and diplomatically.
  • The ability to meet clear objectives and deadlines.

It is essential that the post holder has:

  • Excellent communication skills, both oral and written.
  • Experience of using I.T. systems, including Word and Excel.
  • Knowledge of principles of Project Management.
  • The ability to process and collate information.
  • Demonstrable enthusiasm and commitment to all aspects of the programme and to participate fully in a personal training plan.
  • The ability to organise own workload and take on individual project work.
  • A track record of high levels of attendance and punctuality.
  • The ability to attend the occasional evening and weekend meetings.
  • The ability to attend the occasional evening and weekend meetings.

It is desirable that the post holder has:

  • Knowledge of Worcestershire Districts.
  • Analytical and problem-solving skills.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will gain a level 3 qualification in Business Administration.
  • Training will be based at County Hall, Spetchley Road, Worcester, WR5 2NP.
  • Training will be held one day a week.

What is the expected career progression after this apprenticeship?

Once the successful applicant has finished their apprenticeship, they will have the opportunity to progress onto a possible permanent job role within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English Language (Grade 4 - 9 (C - A*)) Essential
GCSE or equivalent Mathematics (Grade 4 - 9 (C - A*)) Essential
NVQ or SVQ Level 1 or equivalent IT (Grade Pass) Desired

Things to consider

If you are a care leaver and you meet the minimum essential qualification criteria, you will be guaranteed an interview. Please indicate that you are a care leaver on your application.

About the employer

Worcestershire County Council's services cover all of Worcestershire. We are there for the most vulnerable people in society who need us the most. We are helping to build a successful and growing local economy, we protect our environment, we improve outcomes for our children, young people and families, and we help ensure our residents are healthier, live longer and have a better quality of life. In short, what we do makes a difference to people's lives!


Worcestershire County Council


County Hall

Spetchley Road




Sarah Foster

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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