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Apprentice Renewals Agent PREMIER INSURANCE BROKERS LTD

We are looking to recruit a full time Renewals Telephone Sales Agent to join our team. This is a key role within our company to make sure that we are retaining every client at renewal.

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Closing date: 07 Oct 2022

Apprenticeship summary

  • Annual wage

    £13,440.00

    This role is £7 per hour.

  • Working week

    On a Rota Basis working two shifts (Mon- Thurs) 9.00am – 6.00pm 10.00am – 7.00pm (Friday) 9.00am – 6.00pm

    Total hours per week: 40.0

  • Expected duration

    21 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    09 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000086114

  • Positions

    1 available

What will the apprentice be doing?

  • Quoting then calling our existing clients when their home insurance is up for renewal
  • Calling our clients when they have a missed premium or cancelled their direct debits
  • Collect annual payment details
  • Dealing with clients who want to make amendments to their policies
  • Quoting across our panel to find a product that the client is happy with

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 3 apprenticeship 

Full training provided on the job and by Futures 

What is the expected career progression after this apprenticeship?

Full time position at the end of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

· No Weekends · Full Training Given · No Cold Calling · Statuary Pension Scheme · 28 days holiday (including bank holidays) · Onsite Parking

About the employer

We are a family run business based in Eastwood Nottingham. We have a USP and are one of the few insurance intermediaries who offer this proposition. We specialise in buildings & Contents Insurance, we pride ourselves on quality and service.

Employer

PREMIER INSURANCE BROKERS LTD

Address

9 Farrington Way

Eastwood

Nottingham

NG16 3BF

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Training

Training provider

FUTURES ADVICE, SKILLS AND EMPLOYMENT LIMITED

Contact

Zoe Hayes

zoe.hayes@futuresforbusiness.com

Apprenticeship standard

Customer service specialist

Level 3 (A level)


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