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Telesales / Business Developer apprentice HOWDEN JOINERY LIMITED

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads.

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Closing date: 30 Jan 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    Monday to Friday, 9am to 5pm. Total hours per week: 40 hours a week.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    01 Feb 2023

  • Date posted

    09 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000086015

  • Positions

    1 available

What will the apprentice be doing?

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
• Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 - Intermediate Apprenticeship
Training provided by in house Learning & Development Team
Support from external training provider.

15 month programme including minimum 12 month learning period plus end point assessment.

Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

What is the expected career progression after this apprenticeship?

If successful, full-time employment will be offered.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Patience

Qualifications

GCSE or equivalent Maths and English (Grade 4+ c and above) Desired

About the employer

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business. Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence

Employer

HOWDEN JOINERY LIMITED

Address

Unit 5 Golden Acres Ln

Binley Industrial Estate

Coventry

CV3 2RT

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Training

Training provider

STAFF SELECT LTD

Contact

Laura Pountney

laura.pountney@novatraining.co.uk

07534 486764

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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