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Customer Service Apprentice BEARINGS AND MORE - LANGLEY LTD

This is a hands on Customer Service role within a wide customer base which results in a varied and interesting working day.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022

Apprenticeship summary

  • Annual wage

    £13,000.00

  • Working week

    Mon to Fri / 08:30 to 17:30

    Total hours per week: 40

  • Expected duration

    21 Months

  • Possible start date

    23 Dec 2022

  • Date posted

    12 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000085756

  • Positions

    1 available

What will the apprentice be doing?

  • Liaising with customers either in person/phone/email.
  • General Office Admin.
  • Creating purchase enquiries/sales quotations.
  • Despatching goods for delivery.
  • Matching invoices to orders.
  • Maintaining and checking stock records.
  • Some dismantling and assembling of small to medium engineering items.

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship. 

The apprentice will be required to complete:

  • Work towards gaining a full Level 2 Customer Service Qualification.
  • Employment Rights and Responsibilities.
  • Skills, Knowledge, and Behaviours.
  • Standard and End Point Assessment.
  • Functional Skills in English, Maths, and ICT (if required).

Other training will be provided by the employer as required to enable the fulfilment of the job role.

What is the expected career progression after this apprenticeship?

A full time position is planned at the end of a successful Training Period.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Physical fitness, Patience

Qualifications

GCSE or equivalent Maths (Grade 3-9) Essential
GCSE or equivalent English (Grade 3-9) Essential

Things to consider

The working environment is on office but the tasks will involve handling customers used parts which may be dirty, Suitable PPE will be supplied if needed.

About the employer

With over 30 years Engineering experience in maintenance and manufacturing, here at Bearings and more Langley we are very well placed to help and advise you regarding your requirements or problems either over the telephone, by email or during a face to face discussion at the Langley office or on your site. As an independent supplier Bearings and More Langley is able to source standard product from any of the manufacturers in the UK, Europe and the USA. We are also able to help with the Design element of your Project.

Employer

BEARINGS AND MORE - LANGLEY LTD

Address

UNIT 4

TRELAWNEY INDUSTRIAL COURT

TRELAWNEY AVENUE

SL3 7UJ

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Training

Training provider

HCUC

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Dec 2022