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IT Apprenticeship DIRECT COLLECTION BAILIFFS LTD

DCBL is a highly successful client-focused business and they are one of the market leaders, with the business showcased “Can’t Pay, We’ll Take It Away” on Prime-time television and streaming services. DCBL are the go-to-guys with any problems out of hand across debt collection and high force enforcement.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Oct 2022

Apprenticeship summary

  • Annual wage

    £17,000.00

  • Working week

    Monday - Thursday, 8am - 4pm or 9am - 5pm. Friday, 8am - 3pm or 9am - 4pm.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    20 Oct 2022

  • Date posted

    07 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000084893

  • Positions

    1 available

What will the apprentice be doing?

  • Working as part of the IT dept to assist 1st line support calls for all staff to ensure that they can perform their duties on computer systems
  • Restoring, maintaining and handling PC's and their components
  • Supporting Inhouse IT faults and also with clients
  • Working on different servers, networks, routers and so much more 

What training will the apprentice take and what qualification will the apprentice get at the end?

With this Level 3 IT apprenticeship, you'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software and optimising performance.

Our expert-led programme goes beyond the requirements of the apprenticeship qualification. We offer extra training in networking and Linux to boost your knowledge and accelerate your skills.

With our unique curriculum and one-to-one support, you'll get the experience, qualifications, and confidence you need to thrive in IT.

You will achieve a L3 qualification in Information Communications Technician upon completion of the apprenticeship.

COURSE 1: IT ESSENTIALS (PARTS 1 & 2)
This course develops critical thinking skills to resolve IT problems. We cover the essential activities for junior IT Support Technicians, including installation, configuration, and troubleshooting.

COURSE 2: MICROSOFT MOBILITY & DEVICES FUNDAMENTALS
This hands-on course builds experience with Windows devices and Windows-based networking, including device configurations, data access and management, device security, cloud services and enterprise mobility.

COURSE 3: MICROSOFT AZURE FUNDAMENTALS
Cloud services are now an essential element of IT. This course provides a practical foundation in cloud services and Microsoft’s Azure platform. Our hands-on labs include networking, storage, application support and application development.

COURSE 4: MICROSOFT SERVER FUNDAMENTALS
This course teaches fundamental knowledge of Windows Server Administration, including Active Directory, account management, server installation, storage and performance management.

This course includes an exam voucher to achieve an extra industry-recognised Microsoft MTA certification. 

What is the expected career progression after this apprenticeship?

Progression onto the Level 4 programme upon completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent Maths and English (Grade 4) Essential

About the employer

This is an exciting role for anyone wanting to work with a well-known name across the UK! Due to this rapid growth, they have an exciting IT Technician vacancy available, working within the IT team you will be able to pick up every possible avenue of IT Support, which will shape you into becoming the best technician around town. Within this IT Support apprenticeship role, you will get stuck into IT duties such as collaborating with the IT team to problem solve using an IT Help Desk application to maximise resource optimisation, general IT support and so much more!

Employer

DIRECT COLLECTION BAILIFFS LTD

Address

DIRECT HOUSE

GREEN WOOD DRIVE

MANOR PARK

WA7 1UG

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Training

Training provider

BALTIC TRAINING SERVICES LIMITED

Contact

Lauren Morton

Lauren.morton@balticapprenticeships.com

01325 808755

Apprenticeship standard

Information communications technician

Level 3 (A level)


Employer's Application Instructions

Please use the link provided to apply to the role.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Oct 2022