Customer Service Apprentice THORNHAM BUILDERS AND SUPPLIES LTD
Your main responsibility will be to provide a high quality service to our customers. This will include: Meeting and greeting customers in store and online. Dealing with orders and payments Offering advice guidance and support, sales and dealing with problems After care and measuring customer satisfaction.
Closing date: today
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 39.0
Possible start date
10 Oct 2022
07 Sep 2022
Level 2 (GCSE)
What will the apprentice be doing?
During your apprenticeship, you will develop your skills, knowledge, and behaviours to operate competently in all aspects of customer service requirements.
You will gain Customer Service Practitioner Level 2
- Knowing your customers
- Understanding the organisation
- Meeting regulations and legislation
- Roles and responsibilities
- Customer experience
- Product and service knowledge
- Systems and resources
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2
Functional Skills math’s Level 2
Functional Skills English Level 2
What is the expected career progression after this apprenticeship?
Potential to secure long term employment and to continue with your professional development.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 3/D) Essential
Things to consider
About the employer
THE OLDHAM COLLEGE
0161 785 3586
Customer service practitioner
Level 2 (GCSE)
Before you apply
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