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Apprentice Business Administration Assistant EMERGENT CROWN CONTRACT OFFICE FURNISHINGS LTD

Apprentice Business Administration Assistant based in our Showroom Sales office, assisting Purchasing and Sales departments with general admin duties.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2022

Apprenticeship summary

  • Annual wage


    Weekly wage £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 08:30 – 17:00

    Total hours per week: 40.0

  • Expected duration

    21 Months

  • Possible start date

    01 Nov 2022

  • Date posted

    05 Sep 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Roles and Responsibilities

The role is an Apprentice position working in our Hipperholme Sales Office.

The role will cover all aspects of Sales Administration, including but not limited to:

Order Preparation

  • Completes tasks to a high standard, accurately and in a timely manner
  • Printing and date stamping of all incoming orders into the Company
  • Preparing each order for inputting, by identifying required account number locations
  • For this, the successful candidate must have good attention to detail, and the ability to prioritise workloads

Customer Contact

  • Once fully trained the role will be required to take incoming external phone calls into the business, transferring to relevant person or department or taking concise messages and passing on as required
  • Drafts correspondence, replies and reports on progress of orders and workload.
  • For this, the successful candidate must demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms

Order Checking

  • Ability to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures
  • Checking orders—to ensure the accuracy of the information inputted on the system and that this matches our information and the customer’s request
  • Filing of orders—once checked, these orders are then archived within our record retention system
  • For this, the successful candidate must have a keen attention for detail and a systematic approach to how they approach tasks.

Computer Tasks

  • Skilled in the use of multiple IT packages and systems relevant to our organisation
  • Running weekly reports and inputting data into existing spreadsheets & reports
  • Responding to and sending emails both internal & External
  • General IT related data entry, reporting & interrogation tasks
  • Transfer of information, paperwork and stationery between showroom & Distribution Centre

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will work towards a level 3 qualification in business administration.

What is the expected career progression after this apprenticeship?

Potential for permanent work for the right candidate, with promotion into Sales or Purchasing teams.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Team working, Initiative, Computer literate, Excellent telephone manner, Punctual & confident, Well presented, Knowledge of law & regulations, Time Management, Confident


GCSE or equivalent Maths & English (Grade 4-9 or A*-C) Desired

About the employer

At Emergent Crown, our strength lies in being big and small at the same time. As an organisation, we have the scale and infrastructure to design, manufacture and deliver the most demanding contracts nationwide.








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Training provider



Briony Jackson-Owens

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Please apply through the link, where you can upload your CV, so we can contact you with next steps.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2022