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Apprentice Customer Relations Administrator - KIKI Limited - Norwich KIKI Limited

KIKI Limited is looking for a motivated and reliable individual to join their growing team as a Customer Service Apprentice. This is a great opportunity to kick start a career within this unique and exciting industry.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Oct 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9:00am – 5:30pm (Hour’s unpaid lunch) (total 37.5 paid hours a week).

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    05 Nov 2022

  • Date posted

    06 Sep 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

As part of this Apprenticeship you will be enrolled on to the Level 2 Customer Service training programme, You will be supported by your employer and by your training provider whereby you will be given a dedicated Skills Tutor who will visit you on a 4 – 6 weekly basis and deliver a bespoke teaching and learning session as well as coach and give feedback also support you with your evidence collation. The programme will last around 15 months and at the end you will complete an end point assessment. As a Customer Service Apprentice you will be working within the KIKI Health office developing core skills in dealing with customer orders and queries, working with and liaising with key member of the team (and other key people across the business) to gain these skills; Learn the companies order process and communicate with customers and business partners.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service qualification including Functional Skills in maths and English if required.

What is the expected career progression after this apprenticeship?

We take continuous professional development seriously and we are committed to ensure each individual performs at their best and develops their potential for future roles. A successful candidate can expect potential future employment upon completion of this Apprenticeship. This Apprenticeship provides an excellent opportunity for a committed, hardworking and enthusiastic individual and effectively could provide the foundations of a long term career within the organisation.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Caring, Communication skills, Customer care skills, Friendly, Willing to Learn


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

Candidate must be able to get to work, public transport routes are available into Aylsham near to the site. Must be willing to undertake and successfully complete minimum Level 2 Apprenticeship within the 15 month contract of employment.

About the employer

KIKI is the brand behind a host of innovative optimum food supplements. Recognised and respected as the standard for excellence in healthy lifestyle products and individuality. Born out of a desire to promote optimum health and wellbeing, our objective and passion is to source dietary and beauty boosting products of the highest quality, purity and integrity from around the world. From the very beginning, and to this day, we never compromise by adding additives or using inferior ingredients – just 100% active ingredients.


KIKI Limited


Unit 4 Aylsham Business Estate

Shepheards Close

NR11 6SZ

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Oct 2022