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Business administration apprenticeship THE SOLACE COMMUNITY

An exciting opportunity to join a non-profit organisation that provides specialist supported housing for individuals who have experienced homelessness. Working in a busy environment helping in various areas of the business to gain experience and knowledge in business administration.

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Closing date: 17 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am to 5pm 30 mins lunch unpaid

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    19 Feb 2023

  • Date posted

    05 Sep 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Data Entry. Assisting the finance lead with reconciliations. Working with spreadsheets.
  • Calculating and checking to make sure payments are correct and amounts are record.
  • Sorting outgoing and incoming daily post. Assisting with
  • Managing petty cash transactions. Handling cash daily payments.
  • Answering thetelephone. Taking messages and relaying them to the correct department.
  • Provide administrative support including filing, word processing, emailing,
  • Reception work and messenger duties, data input onto computerised systems.
  • Occasional use of creativity in the solving of routine problems.
  • Able to work at aforward-thinking pace due to many interruptions and physical demands
  • General office work; may involve long periods of working on a computer,
  • Keyboardskills/computer literate.
  • Keen attention to detail, able to flag potential issues.
  • Note taker where needed.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administartion Level 3 

Functional Skills Level 2 if required 

What is the expected career progression after this apprenticeship?

A full time postion within the company if business needs allow.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Non judgemental


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

This person must have a Team player attitude, Positive and encouraging personality, Able to work independently but seek advice when required, highly motivated with a strong work ethic, Reliable, trustworthy, and committed to the team’s success, Good organisational skills, and ability to prioritise. Good written and verbal communication skills. Ability to demonstrate and use initiative and foresight. Ability to handle sensitive and confidential information with complete discretion and store it appropriately. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Knowledge and understanding of the aims of The Solace Community  Previous experience working in a Supported Housing Service (preferred).  High attention to detail.  Ability to work effectively with a wide range of people  Effective contributor to a team  Self-motivated  Ability to deal with demanding situations  Respectful and professional attitude to clients and staff.  Ability to work under pressure and meet targets  Ability to forge effective working relationships

About the employer

The Solace Community is a non-profit organisation (founded by Thomas Harvey-Beswick) that provides specialist supported housing for individuals who have experienced homelessness. Our portfolio of 70 units consists of a mixture of two large group homes and five smaller semi-independent houses, all located within a short distance to each other. Providing accommodation that is of good quality is just part of the services The Solace Community provides as our aim is to break the destructive cycle of homelessness on both the individual and society. Recognising the needs and aspirations of everyone, this will determine what care and support services are provided. Working in partnership with local strategic agencies, we provide a nurturing and holistic environment for individuals to address a diverse range of issues




52-60 Tettenhall Road


West Midlands


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Training provider



Karen Jackson

Apprenticeship standard

Business administrator

Level 3 (A level)

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