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Business Administrator Apprentice Clever Energy Boilers

Clever Energy Boilers are looking for an apprentice to work under the direction and guidance of an experienced team. You will support the installations and maintenance services whilst working towards an apprenticeship in Business.

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Closing date: 17 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am - 5pm (one day at college)

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    24 Oct 2022

  • Date posted

    05 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000083780

  • Positions

    1 available

What will the apprentice be doing?

  • Answering of incoming telephone calls and dealing with queries where appropriate and possible. Delivery of messages and passing calls onto relevant colleagues.
  • The data input and interrogation of computer software ensuring all data is accurately recorded within CRM and external portals.
  • Able to operate and manage documents with MS Office 365 environment.
  • Delivering general administrative assistance across the team.
  • To liaise with clients, site management and employees dealing with their enquiries by telephone and email.
  • To undertake personal development and training commensurate with the responsibilities of the job role.
  • Postal duties.
  • Ensuring that information is processed within timescales set.
  • Maintain compliance processes and checks.
  • Receiving visitors and referring to appropriate colleagues.

What training will the apprentice take and what qualification will the apprentice get at the end?

We will coach and develop the apprentice in their job role and support them in gathering the required evidence for the apprenticeship standard. We will carry out both curriculum and pastoral care. We will carry out the skills development workshop days on day release at college. We will oversee the teaching and learning around the knowledge, behaviours and skills elements of the qualifications, outlined below. We will manage the apprentice’s OneFile account ensuring targets, milestones and deadlines are achieved. 

Mode of delivery: Training, observations and assessments carried out in the workplace. An assessor will visit the place of work every 6-8 weeks.

Business Administrator Apprenticeship Standard at Level 3:

Technical Competencies:

  • Support and engage with different parts of the organisation.
  • Interacting with internal or external customers. 
  • Supporting functional areas. 
  • Working across teams.
  • Resolving issues as requested. 

Personal and People Development:

  • Working on your own as well as part of a team, seeking help and guidance when you are not sure.

Health, Safety and Security: 

  • Maintain a safe and healthy working environment.
  • Adhering to legislations appropriate to the industry.  

Equality and Diversity:

  • Follow the principles of equality, diversity and inclusion.

Functional Skills Qualification:

  • Level 2 Functional Skills in English.
  • Level 2 Functional Skills in Maths.

What is the expected career progression after this apprenticeship?

Potential full-time job upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Work under pressure, Good interpersonal skills, Learn new systems, Prioritise workload, Confident in own ability, Motivated person, Use initiative, Excellent telephone manner, Enthusiastic person, Ability to multi-task

Qualifications

GCSE or equivalent English (Grade C/4 or equivalent) Essential
GCSE or equivalent Maths (Grade C/4 or equivalent) Essential

About the employer

Clever Energy Boilers are based in Yorkshire. Our business has in-depth experience in the supply and fitting of efficient, energy reducing boilers from leading manufacturers. We have successfully installed over 15,000 boilers in the last eight years across Yorkshire, Lancashire, Humberside, Cumbria, North East, Cheshire, Midlands and Southern Regions. We are Green Deal and Gas Safe accredited with stamps of approval from recognised governing bodies and standards.

Employer

Clever Energy Boilers

Address

OFFICE 5C

AIRE VALLEY BUSINESS CENTRE

KEIGHLEY

BD21 3BB

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Training

Training provider

LUMINATE EDUCATION GROUP

Contact

Saffron Khan

saffron.khan@keighleycollege.ac.uk

01535 685118

Apprenticeship standard

Business administrator

Level 3 (A level)

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