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Business Administration Apprentice EVOLUTION AUTOMATIC DOORS LTD

Provide a high quality service to customers in person or online that includes dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

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Closing date: 02 Oct 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am - 5pm Monday to Friday Half hour lunch

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    03 Oct 2022

  • Date posted

    02 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000083429

  • Positions

    1 available

What will the apprentice be doing?

  • Manage inbound and outbound calls, emails and chats
  • Identify and address customer needs with a goal of complete satisfaction
  • Meet customer service department sales targets, generating sales leads when opportunities arise
  • Identify customer needs
  • Follow company communication guidelines and procedures

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The successful candidate will be working towards their Level 3 Business Administration qualification
  • 12-week block for day release

What is the expected career progression after this apprenticeship?

Full-time employment at the end of apprenticeship if suitable. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

We install, maintain and service automatic doors, roller shutters and garage doors.

Employer

EVOLUTION AUTOMATIC DOORS LTD

Address

Unit 1

Bewsey Business Centre

WA5 0UJ

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Training

Training provider

WARRINGTON & VALE ROYAL COLLEGE

Contact

Rebecca Hill

rhill@wvr.ac.uk

01925494368

Apprenticeship standard

Business administrator

Level 3 (A level)


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