Receptionist / Administration Support Apprentice MAKING PLANS UK LTD
The successful candidate will be responsible for carrying out a range of reception/team administrative duties. Your role will be split between working on reception and also providing administrative support for business development activities by responding to all incoming enquiries, providing consistently outstanding levels of customer service
Closing date: 28 Oct 2022
Total hours per week: 40
Possible start date
31 Oct 2022
02 Sep 2022
Level 2 (GCSE)
What will the apprentice be doing?
- Building & maintaining relationships with clients & suppliers
- Liaise with external customers, to anticipate and respond to their needs
- Producing professional documents/presentations using Microsoft Office Suite
- To record the progress of all enquiries then produce a monthly report, for the Managing Director
- Record sales information, client and access database management accurately
- Update websites
- Answering and transferring all calls
- Contact prospective and existing clients
What training will the apprentice take and what qualification will the apprentice get at the end?
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Customer Service Practitioner Level 2 Apprenticeship Standard, with support from your employer and the Chesterfield College Group.
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.
What is the expected career progression after this apprenticeship?
Making Plans Ltd are looking for someone to join their team on a permanent basis with the possibility of progression onto the Business Administrator Level 3 apprenticeship upon successful completion
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 3/D or above) Essential
Things to consider
About the employer
TRAINING SERVICES 2000 LTD
Customer service practitioner
Level 2 (GCSE)
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