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Sales/Admin Apprentice GROSVENOR HOUSE PAPERS LTD

Grosvenor House Papers has an exciting opportunity for an enthusiastic candidate to join its Sales and Customer Services team as an apprentice. You will be responsible for processing orders and resolving customer queries, whilst completing your apprenticeship course, provided by Kendal College.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09:00 to 17:30 with one of these days at Kendal College

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    02 Sep 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000083296

  • Positions

    1 available

What will the apprentice be doing?

  • Processing orders received via telephone, email and online 
  • Assisting customers with proof of delivery requests 
  • Matching proof of delivery with Jobs for our transport department 
  • Liaising with manufacturing & stock control to book deliveries 
  • Answering the phone, filing, scanning, photocopying 
  • Outbound sales 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration apprenticeship standard
  • Functional skills if required
  • Training to take place through Kendal College and the workplace

What is the expected career progression after this apprenticeship?

Continue into full-time employment.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Administrative skills, Number skills, Logical, Initiative, Polite

Qualifications

GCSE or equivalent English (Grade C/4 or above) Desired
GCSE or equivalent Maths (Grade C/4 or above) Desired

About the employer

Grosvenor House Papers is a family-owned supplier and manufacturer of exercise books, educational stationery and bespoke classroom products. With over 70 years of experience, we stock, manufacture and deliver quality products to schools, local authorities and businesses throughout the UK and beyond. We operate our own transport division, GHP Transport, which delivers goods throughout Britain. And we also trade as Papermill Direct, an online craft shop which supplies high-quality products to stationers and craft lovers everywhere

Employer

GROSVENOR HOUSE PAPERS LTD

Address

WESTMORLAND BUSINESS PARK

GILTHWAITERIGG LANE

KENDAL

LA9 6NP

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Training

Training provider

KENDAL COLLEGE

Contact

Hannah Egglestone

apprenticeships@kendal.ac.uk

01539814616

Apprenticeship standard

Business administrator

Level 3 (A level)


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