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Apprentice Retail Pharmacy Assistant - The Elms Medical Centre - Potters Bar WELFARE LTD

To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly and professional manner.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Dec 2022

Apprenticeship summary

  • Annual wage

    £18,231.00

  • Working week

    Monday to Friday - Working every other Saturday. Times TBC.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    25 Dec 2022

  • Date posted

    05 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000083158

  • Positions

    1 available

What will the apprentice be doing?

You will complete the following:

  • Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.
  • NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship.
  • NPA Courses must be completed within the first 12 months of employment at the Pharmacy. Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider.
  • As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4 - 6 weeks and deliver a bespoke teaching and learning session.
  • Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.

Vacancy description

Main Responsibilities:

  • Professionalism
  • Read, ensure understanding and comply with Standard Operating Procedures (SOPs)
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
  • Complete all NHS and other pharmacy service paperwork accurately and on time
  • Ensure that locum pharmacists are briefed in company SOPs
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
  • Keep up to date with current pharmacy practice, new drugs and their uses
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
  • Complete audits as requested by the company in a timely manner
  • Customer service
  • Ensure that customers receive excellent service
  • Use the till system to serve customers and be able to complete sales transactions
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies
  • Housekeeping
  • Ensure that the pharmacy always projects a professional image
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
  • Follow all company Health & Safety procedures and policies and complete any associated training
  • Stock Control
  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
  • Ensure all orders are checked off accurately, and stock stored with care
  • Ensure the date checking procedure is maintained and recorded

    The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.

What training will the apprentice take and what qualification will the apprentice get at the end?

Retailer Level 2 qualification 2 National Pharmacy association qualifications (Counter assistant & Medical dispensing) Including Functional Skills in maths and English if required.

What is the expected career progression after this apprenticeship?

To be a fully qualified Pharmacy Dispenser and Medicinal Counter Assistant.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Communication skills, Friendly, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

NHS Pharmacy

Employer

WELFARE LTD

Address

The Elms Medical Centre

High Street

EN6 5DA

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Training

Training provider

QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED

Apprenticeship standard

Retailer

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Dec 2022